Web Design & Maintenance
Websites worth exploring.
Your website should be your hardest working fundraiser.
See how we build charity websites.
Most charity websites bury the story and lose the visitor. This is how we fix that.
Process
Your journey from first call to launch.
A proven, streamlined process refined across charity website builds. We handle the complexity so you can focus on your cause.
1. Discovery & strategy
We start by understanding your charity, your supporters, and exactly what you need your website to do: donate, volunteer, refer, or reach out.
2. Design & content
We design every page around your mission, then shape the words and images that tell your story clearly and move people to act.
3. Build & launch
We build a fast, accessible, SEO-ready site and handle everything up to go-live, so the site that launches is one your team is proud of.
4. Ongoing maintenance
Launch is just the beginning. Every month we handle updates, security, performance, and any changes you need, so your site never falls behind.
I self-host my website
- Nobody's keeping it updated
- When it breaks, you fix it
- Looks tired on mobile
- Donate button buried or broken
- No one to call when it goes wrong
I work with Vault 5
- We maintain it every month
- One team that knows your charity
- Fast on every phone
- Built to bring in donations
- Changes done when you ask
Designed around what your supporters need to do
Every page has one job. We plan each one around the action that matters most. Donate, volunteer, refer, get in touch. No clutter, no confusion. Just a clear path for the person who needs you.
We don't build it and disappear
Most agencies hand over the files and move on. We stay. Every month we handle the updates, the fixes, the improvements, so your website keeps working as hard as your team does, without pulling anyone away from the cause.
How we compare
Charity website support that actually stacks up.
See how Vault 5’s web design and maintenance compares with hiring a freelancer or keeping everything in-house on your own hosting.
| What you get | Vault 5 | Typical freelancer | DIY / self-hosted |
|---|---|---|---|
| Charity-focused design | Built around your mission and goals | Varies, often template-led | Theme or volunteer-built |
| Monthly maintenance | Included | Extra fee or ad hoc | Your team’s problem |
| Accessibility (WCAG 2.1 AA) | Baseline from launch | Often an add-on | Rarely checked |
| SEO foundations | Included before go-live | Sometimes quoted separately | Plugins and guesswork |
| Mobile performance | Mobile-first, Lighthouse 90+ target | Varies by project | Often slow on phones |
| Donation & conversion paths | Planned and tested | Depends on scope | Easy to break unnoticed |
| Security & updates | Managed monthly | Not always ongoing | On whoever has time |
| One team, one relationship | Yes | Project-by-project | No dedicated support |
Josh, Co-founder
The charities we work with aren't short of a story to tell. They're just short of a website that tells it properly. That's the only problem we're here to solve.
See what we'd do with your website.
Answer a few quick questions and we'll carry out a full audit of your site — completely free, no obligation.
- Takes about three minutes to complete
- We review your site, goals, and how visitors find you
- Personalised report within 3 working days
- A clear picture of what's working and what we'd change
- 1Your charity
- 2Your website
- 3Your details